Welcome to Dhanlakshmi Creation. By accessing or using our website, placing an order, or purchasing any product, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website and/or purchasing products from Dhanlakshmi Creation, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please refrain from using our website.

2. About Dhanlakshmi Creation

Dhanlakshmi Creation specializes in fashion jewellery, artificial jewellery, bridal jewellery, necklaces, earrings, bangles, harams, and related accessories.

All products displayed on our website are subject to availability.

3. Product Information

• We strive to display product images, colors, and descriptions accurately.

• Actual product colors may vary slightly due to screen settings and photography lighting.

• Minor variations in design, stone placement, polish, or finishing may occur.

• Product dimensions and weights are approximate.

4. Pricing & Payments

• All prices are displayed in Indian Rupees (INR).

• Prices are subject to change without prior notice.

• We reserve the right to correct pricing errors at any time.

• Orders may be canceled if incorrect pricing is discovered.

• Payments must be completed through approved payment methods available on the website.

5. Order Acceptance

• Order confirmation does not guarantee order acceptance.

• We reserve the right to refuse, cancel, or limit any order for any reason.

• In case of cancellation after payment, the amount will be refunded according to our refund policy.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and courier services.

• Delays caused by logistics providers, natural disasters, strikes, or unforeseen circumstances are beyond our control.

• Customers must provide accurate shipping information.

• Dhanlakshmi Creation is not responsible for delays caused by incorrect addresses provided by customers.

7. Returns & Exchanges

Products may be eligible for return or exchange only if:

• Wrong item received.

• Damaged product received.

• Manufacturing defect found upon delivery.

To request a return or exchange:

• Contact us within 48 hours of delivery.

• Provide clear photos or videos of the issue.

• Products must be unused and in original packaging.

Customized, clearance sale, and discounted products may not be eligible for return unless defective.

8. Cancellations

• Orders may be canceled before shipment.

• Once dispatched, cancellation requests may not be accepted.

• Refunds for approved cancellations will be processed within the applicable banking timelines.

9. User Accounts

You are responsible for maintaining the confidentiality of your account information and password.

You agree to:

• Provide accurate information.

• Keep login credentials secure.

• Notify us immediately of unauthorized account access.

10. Intellectual Property

All content on this website, including:

• Logos

• Product images

• Graphics

• Text

• Designs

• Videos

• Website layout

is the property of Dhanlakshmi Creation and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

11. Prohibited Activities

Users shall not:

• Use the website for unlawful purposes.

• Upload malicious software or harmful code.

• Attempt unauthorized access to website systems.

• Copy product listings or website content without permission.

• Engage in fraudulent transactions.

12. Limitation of Liability

Dhanlakshmi Creation shall not be liable for:

• Indirect or consequential damages.

• Loss of profits or business opportunities.

• Delays caused by third-party service providers.

• Website interruptions or technical issues beyond our control.

Our maximum liability shall not exceed the amount paid for the product purchased.

13. Warranty Disclaimer

Fashion and artificial jewellery products are sold "as is."

Customers are advised to:

• Avoid contact with water, perfume, chemicals, and cosmetics.

• Store jewellery in a dry place.

• Handle products carefully to preserve plating and finish.

Normal wear and tear is not covered under any warranty.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to Terms

Dhanlakshmi Creation reserves the right to modify these Terms of Service at any time.

Updated terms will be posted on this page with the revised effective date.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in your business registration city.

17. Contact Information

Dhanlakshmi Creation

Email: hello@dhanalakshmicreation.com
Phone: +91 90252 13856
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM

For any questions regarding these Terms of Service, please contact us through the details above.