Shipping Policy
Welcome to Dhanlakshmi Creation. We are committed to delivering your favorite jewellery safely and on time. Please read our Shipping Policy carefully before placing an order.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During festivals, sales, or high-demand periods, processing times may be slightly longer.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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We may offer free shipping on selected orders, promotions, or minimum purchase amounts.
Delivery Time
Estimated delivery timelines:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Areas: 7–14 business days
Delivery times are estimates and may vary depending on courier services and location.
Order Tracking
Once your order has been shipped, you will receive:
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A shipping confirmation email or SMS
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Tracking details (if available)
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Courier partner information
Customers can track their shipment using the provided tracking number.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Transportation disruptions
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Courier service delays
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Incorrect shipping information
Dhanlakshmi Creation is not responsible for delays caused by circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
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Delivery may be delayed or unsuccessful.
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Additional shipping charges may apply for re-shipment.
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We are not responsible for orders delivered to incorrectly entered addresses.
Failed Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery remains unsuccessful due to customer unavailability or incorrect details:
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The package may be returned to us.
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Re-shipping charges may apply.
Damaged or Missing Packages
If your package arrives damaged:
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Take clear photos of the package and product.
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Contact us within 48 hours of delivery.
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Include your order number and supporting images.
Claims submitted after the reporting period may not be eligible for review.
International Shipping
Currently, Dhanlakshmi Creation ships only within India unless otherwise stated on the website.
For international shipping inquiries, please contact our customer support team.
Contact Us
Dhanlakshmi Creation
Email: hello@dhanalakshmicreation.com
Phone: +91 90252 13856
For any shipping-related questions, please contact our customer support team. We are happy to assist you. ✨💎
